For all orders, shipping time is at least 12-18 business days from time of purchase unless stated differently in items description or shop announcement at top of website. Please see the announcement at the top of the website for current times.
"business days" are Monday - Friday excluding Holidays.
we offer cancellations of your order within 72 hours of purchase. If you decide to cancel after this time frame, the form of refund is store credit. If your order is outside of the current TAT (it is taking us longer than usual to fulfill) your order can be cancelled. Thank you for understanding!
Address changes need to be done within 3 days of ordering via EMAIL. After this point, there is no guarantee we will be able to change the address before shipment and the responsibility falls on the customer.
EXCHANGES & RETURNS
For custom made items (any custom order tailored to you, and all hand dyed apparel) all sales are final. These items are handmade with lots of love and carefulness, and they are made JUST for you and cannot be re-sold.
At Little Hunters wife, we pride ourselves on quality items but understand that sometimes it's just not the right fit! At this time, we do exchange items for credit or product only within 7 days of you receiving your purchase. If you were mailed your product, the 7 days starts from when the tracking states you received your item(s).
To initiate the process, simply contact us at email@example.com and let us know what went wrong and if you would like credit or a replacement. If you choose store credit, it will be emailed to you (in the form of a gift card) after the returned item has been received. If you choose a replacement item, it will be mailed once the return item has been received.
FOR BOUTIQUE ITEMS - If we have the needed size, we will offer an exchange. If we are sold out of the needed size, a store credit will be given. The customer is responsible for return shipping. Items cannot have pet hair, smell of smoke or be otherwise not resell-able. LHW reserves the right to refuse an exchange or credit if these qualifications are not met.
Sale items, Clearance items, wholesale and shoe are final sale, no exchanges or refunds.
In cases of damage during shipping, please contact us as the above may not apply.
Ultimately, we strive to resolve any issues quickly and to the satisfaction of the customer.